Privacy Policy

Your Privacy Matters

At PremierWay Fremont Artificial Grass, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (phone number, email address, mailing address)
• Property details and project requirements
• Payment information when you hire us for services
• Communications you send to us, including emails and phone calls
• Photos of your property if you share them with us

We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages viewed, and how you interact with our site.

How We Use Your Information

We use the information we collect to:

• Provide quotes and perform the services you request
• Communicate with you about your project and answer your questions
• Process payments and maintain billing records
• Improve our website and services
• Send you updates about our services (you can opt out anytime)
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who help us run our business, such as payment processors, scheduling tools, or marketing platforms. These providers are required to protect your information and only use it for the purposes we specify.

We may also share information if required by law, to protect our rights, or in connection with a business transfer or sale.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and understand how visitors use our site. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes using secure connections, encryption where appropriate, and limiting access to your information to only those who need it. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

• You can access and update your information by contacting us
• You can opt out of marketing emails by clicking the unsubscribe link
• You can request deletion of your information, subject to legal requirements
• You can control cookies through your browser settings

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect and request deletion of your information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: