Terms of Service
Last Updated: November 18, 2025
Agreement to Terms
By using the services of PremierWay Fremont Artificial Grass, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services. We reserve the right to update these terms at any time, and your continued use of our services means you accept any changes.
Our Services
PremierWay Fremont Artificial Grass provides artificial grass installation and related services for residential and commercial properties in Fremont, CA and surrounding areas. Our services include:
- Residential and commercial artificial grass installation
- Pet turf and dog turf systems
- Backyard putting greens
- Playground and safety turf
- Sports turf installation
- Turf removal and replacement
- Paver and turf installation
Quotes and Pricing
All quotes provided are estimates based on the information you give us. Final pricing may change after we inspect your property and assess the actual work required. We will inform you of any price changes before starting work. You must approve all changes in writing before we proceed.
Payment Terms
We typically require a deposit before starting work, with the balance due upon completion. Payment methods and schedules will be outlined in your service agreement. Late payments may result in additional fees or suspension of services.
Cancellations and Refunds
If you need to cancel or reschedule your service, please notify us at least 48 hours in advance. Cancellations made with less notice may result in a cancellation fee. Deposits are generally non-refundable once work has begun or materials have been ordered.
Warranty and Guarantees
We stand behind our work and the quality of our materials. Specific warranty terms will be provided in your service agreement. Our warranty covers defects in workmanship and materials but does not cover damage from misuse, neglect, or normal wear and tear.
Your Responsibilities
To help us provide the best service, you agree to:
- Provide accurate information about your property and project needs
- Ensure we have safe access to the work area
- Remove any obstacles or items from the work area
- Notify us of any underground utilities or hazards
- Keep pets and children away from the work area during installation
Limitation of Liability
PremierWay Fremont Artificial Grass is not liable for any indirect, incidental, or consequential damages arising from our services. Our total liability is limited to the amount you paid for the services in question. We carry appropriate insurance for our operations.
Intellectual Property
All content on our website and marketing materials, including text, images, logos, and designs, are owned by PremierWay Fremont Artificial Grass. You may not use, copy, or distribute our content without written permission.
Dispute Resolution
If any disputes arise, we encourage you to contact us first to resolve the issue. If we cannot reach an agreement, any disputes will be resolved through arbitration in Alameda County, California, under California law.
Contact Information
If you have questions about these Terms of Service, please contact us at:
PremierWay Fremont Artificial Grass
39111 Paseo Padre Pkwy #224
Fremont, CA 94538
Phone: (510) 738-1105
Email: hello@fremontartificialgrass.com